Firstable we hope that all of you are well and safe given the extreme circumstances that the whole world is experiencing. At Grupo Raminatrans we wish this to be so.
We inform you that due to the changing situation that we are all living nowdays due to the coronavirus crisis, the penalty fee for booking cancelation (7 days or less from the expected ETD) from China / Hong Kong has been CANCELED (however it does apply to those shipments that have SPOT treatment). As we communicate this surcharge was going to apply for those bookings that were made in firm and canceled by the client 7 days or less from the expected ETD, however, and according to all the information collected, it will not be so.
We want to emphasize that Grupo Raminatrans is working as hard as always, that is why you can contact your executive sales at any time, not only for this matter but for any question that may arise, because all of us will get ahead and now more than ever it is essential to have each other.
Thank you once again for your trust and take good care of yourselves.